HCK Plumbing & Heating Ltd - Privacy Policy

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1. Introduction HCK Plumbing & Heating Ltd ("HCK," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

2. Information We Collect We may collect the following personal information:

• Name, address, email, and phone number

• Payment details (processed securely through third-party payment providers)

• Information about your property relevant to the services we provide

• Any communications or correspondence with us

3. How We Use Your Information We use your information to:

• Provide plumbing and heating services

• Process payments and issue invoices

• Respond to inquiries and provide customer support

• Comply with legal and regulatory obligations

• Improve our services and customer experience

4. Sharing Your Information We do not sell or rent your personal data. However, we may share your information with:

• Third-party service providers (e.g., payment processors, suppliers) as necessary to complete our services

• Legal or regulatory authorities when required by law

5. Data Security We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse.

6. Your Rights You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for data processing (where applicable)

• Lodge a complaint with a data protection authority if you believe your rights have been violated

7. Cookies & Tracking Technologies Our website may use cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at hckplumbing@gmail.com